Find out exactly how your personal data is collected, stored, and used at pk new — explained in plain, straightforward English. Protecting your privacy is our top priority.
When you create an account or use pk new's platform, you share certain information with us. Where that data goes, how it is used, and how long it is kept — it is our responsibility to be transparent about all of it. That is why we have written this privacy policy in plain, simple language.
Pk new believes that users have the greatest right over their own data. We collect only what is necessary to provide our services — nothing more.
Please note: By using pk new's services, you agree to this privacy policy. We recommend reading it once before you register.
Pk new collects two types of data — information you provide directly, and information collected automatically based on how you use the platform.
What you provide at registration — full name, mobile number, date of birth, password. Your bKash or Nagad number for withdrawals. National ID details for KYC verification. Your messages when you contact support.
Your device type and operating system. Browser type and version. IP address. Which pages you visited on the site and when. Betting and transaction history.
This data is collected solely to improve our services and ensure account security. Nothing is collected without a clear purpose.
Pk new uses the data it collects for the purposes outlined below. Each purpose is clearly defined and aligned with members' interests.
Pk new never sells your data to third parties for advertising purposes. This is a firm policy we do not compromise on.
Pk new does not generally share your personal data with anyone. However, limited information may be shared in certain specific circumstances.
Beyond the cases listed above, pk new does not share your data under any circumstances. Selling data to advertisers, marketing companies, or data brokers is strictly prohibited.
Pk new does not retain your data longer than necessary. As a general rule, your information is kept for as long as your account remains active.
| Type of Data | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration your account remains active | Service Delivery |
| Transaction History | 5 Years | Legal Obligations |
| KYC Documents | 3 Years After Account Closure | Fraud Prevention |
| Support Conversations | 1 Year | Service Improvement |
| Browsing Logs | 90 Days | Security Monitoring |
Once the retention period expires, data is securely deleted or anonymised so that no individual can be identified.
Pk new uses multiple industry-standard security layers to keep your data safe. Even if one layer is compromised, the others remain active.
Even with all these measures in place, no system is 100% secure. That's why we also encourage you to keep your password strong and never share it with anyone.
Pk new uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience the next time you visit the site.
You can delete existing cookies or stop accepting new ones at any time through your browser settings. Please note that disabling essential cookies may prevent some features of pk new from functioning properly.
As a member of pk new, you have certain important rights over your own personal data.
To exercise these rights, please support@pknew.xyz-or reach us via Live Chat.
Pk new is strictly for users aged 18 and above. pk new has no intention of collecting data from anyone under the age of 18.
If pk new discovers that an account has been created by a minor, that account will be closed immediately and all associated data will be deleted.
If parents believe their child under 18 has created an account on pk new, please contact us immediately at support@pknew.xyzto get in touch.
Pk new may update this Privacy Policy when necessary. Members will be notified of any significant changes via email or platform notification.
Check the "Last Updated" date at the top of the page — it will tell you when this policy was most recently revised. Continued use of pk new after an update is considered acceptance of the revised policy.
If you have any questions about a change, reach out to pk new's support team in Bangla and they will walk you through the details.
Six key measures that keep your data secure at pk new.
Pk new never sells your data to advertisers or data brokers. This is our strictest policy — with no exceptions.
Every transaction and piece of personal data you share is protected by industry-leading SSL encryption — as secure as your bank.
Pk new collects only what is necessary to provide its services — nothing more.
Within pk new, only authorized staff can access specific data. Every access is logged and reviewed on a regular basis.
You can request to view, correct, or delete your personal data at any time. pk new takes these requests seriously.
If any significant changes are made to this policy, pk new will notify members in advance — changes will never be made without notice.
Many members ask — why is a national ID required, or what is my mobile number used for? It is a fair question, and the answer is straightforward.
Pk new believes that collecting data does not mean owning it. We are only custodians — you are the owner. That is why you should have full control over your own information.
At any time, email support@pknew.xyz to request access to, correction of, or deletion of your data. pk new will respond within 7 business days.
Even after you close your account, certain data may need to be retained for legal reasons — you have the right to know exactly what data is kept, for how long, and why.
Data protection on online platforms in Bangladesh is still unclear to many people. A lot of providers write their privacy policies in a way the average person simply cannot understand. pk new chose a different approach.
From the very beginning, the pk new team made a clear decision — the privacy policy would be written in plain language, not a maze of lengthy legal clauses. That is because it is important for you to fully understand what information you are sharing with pk new.
Pk new's privacy team conducts regular system audits to check whether any data is being unintentionally exposed or whether any third-party integrations are collecting more data than necessary. These reviews are what allow pk new to remain a trusted platform for its members.
When members share personal information with pk new, they receive more than just a service — they receive a commitment. That commitment is simple: pk new respects your data and will not misuse it.
Pk new sends promotional emails and SMS messages — but only to members who gave their consent at the time of registration. You can opt out at any time by clicking the "Unsubscribe" link at the bottom of any email.
Read these pages to understand pk new's full policies.
The questions members ask most about pk new.
This privacy policy of pk new applies solely to pk new's own services. Payment processors such as bKash or Nagad have their own separate privacy policies — these can be found on their respective websites.
If You Have Questions or Concerns: support@pknew.xyz
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